If you need to make any changes to your order, please contact us at Hello@UnityCoveSwim.com within 4 hours of placing your order.

Domestic (AUSTRALIAN) Shipping

STANDARD SHIPPING

• Estimated transit time: 2-6 business days

EXPRESS SHIPPING

• Estimated transit time: 1-4 business days

International Shipping

We ship to the following countries: Austria, Belgium, Canada, Czechia, Germany, Denmark, Finland, France, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, Poland, Portugal, Sweden, Singapore, Spain, Switzerland, United Arab Emirates, United Kingdom, and the United States.

For customers outside of Australia, we offer:

STANDARD INTERNATIONAL shipping:

• Estimated transit time: 6-27 business days (see below estimates per country)

STANDARD INTERNATIONAL estimated transit time

• New Zealand: 4-11 business days
• Asia: 10-20 business days
• United States: 10-20 business days
• Canada: 10-20 business days
• United Kingdom: 5-18 business days
• EU: 5-20 business days
• Rest of world: 14-30 business days

EXPRESS INTERNATIONAL shipping:

• Estimated transit time: 6-10 business days

Please note that shipping times may vary based on your location and customs processing. We do our best to provide accurate shipping estimates, but we cannot guarantee delivery dates.

If you have any questions or concerns about your order, please contact our Customer Care team on Hello@UnityCoveSwim.com

When your order is shipped, we send you an email containing a tracking number. If you did not receive this email, please email Hello@UnityCoveSwim.com

We work hard to ensure all items sold are of the highest quality. However if you have a concern with a faulty or damaged item, please contact go through our Returns and Exchanges portal to initiate the return or refund.

The portal can be found here: Unity Cove Returns & Exchanges Portal

In order to start an exchange or return, just head to: Unity Cove Exchange & Returns Portal

There are five simple steps to our hassle free returns

1. Visit our returns portal, add in your Order Number and Zip Code, Email or Phone number
2. Choose the item you want to return from the provided options of the form
3. Choose the reason why you are returning the item
4. Click submit and Sendle will come to pick up the parcel from your premise*
5. Once your order is submitted, we'll process your request

Note: Should our courier company not pick up from your location, please contact Hello@UnityCoveSwim.com and we will manage your return directly.

We are happy to offer free returns and exchanges (within and outside of Australia), as long as you are within the 14 days of the date of original purchase.

In order for your item(s) to be accepted upon return it must meet the following criteria:

• clothing must be unworn, unwashed and in the original packaging with tags attached.
• clothing must be free of perfume, body odour, deodorant or washing powder.
• clothing must be free of make-up, tan marks, glitter, pet hair etc.,
• boxed items must be unopened and the seal unbroken.  

Please ensure your return is packaged adequately to ensure it is not damaged during return delivery to our facility. 

Please email Hello@UnityCoveSwim.com for any questions, concerns or feedback on our product and service.

Yes, we provide global shipping to the following locations:

Austria, Belgium, Canada, Czechia, Germany, Denmark, Finland, France, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, Poland, Portugal, Sweden, Singapore, Spain, Switzerland, United Arab Emirates, United Kingdom, and the United States.

STANDARD INTERNATIONAL SHIPPING

Estimated transit time: 6-27 business days (see below estimates per country)

• New Zealand: 4-11 business days
• Asia: 10-20 business days
• United States: 10-20 business days
• Canada: 10-20 business days
• United Kingdom: 5-18 business days
• EU: 5-20 business days
• Rest of world: 14-30 business days

EXPRESS INTERNATIONAL SHIPPING:

• Estimated transit time: 6-10 business days

Please note that shipping times may vary based on your location and customs processing. We do our best to provide accurate shipping estimates, but we cannot guarantee delivery dates.

If you have any questions or concerns about your order, please contact our Customer Care team on Hello@UnityCoveSwim.com

You may be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.

Please be aware that Unity Cove does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you on what the cost will be as these charges can vary according to country. For example the UK will charge you if your purchase is above 135 pounds.

Please contact your local customers office to find out more information if you are unsure.

Alternatively please email Hello@UnityCoveSwim.com if you have any concerns and we will try and work a solution out for you.

We can be contact by either by:

1. Using the Contact Us form on our website found here: Contact Us

2. Email on: Hello@UnityCoveSwim.com or

We are available from 7am to 8pm Australian Eastern Standard Time.